Delivery times

We aim to deliver all items within 14 days. If you have ordered site centred products, then please allow up to 21 days for delivery. You can trace your order on-line by clicking on "Account" and logging in with the username and password supplied to you in your order confirmation email. If you then select "View your orders" this will show the status of all of your orders with us.

If you have not received your items within 21 days then please contact us.

Postage and packing

The following rates apply to each individual mainland UK delivery address:
Order value £350+ = FREE
Order value under £74.99 = £5.95 (plus VAT)
Orders over £75 to £349.99 = £9.75 (Plus VAT)

USA rates:
Orders under £10 - £5.95
Orders over £10 to £30 - £9.95
Orders over £30 to £100 - £19.95
Orders over £100 to £350 - £29.95
Orders over £350 - FREE

European Union & Rest of the World:
Orders under £10 - 5.95
Orders over £10 to £30 - £9.95
Orders over £30 - We will need to weigh and measure your parcel and supply you with a carriage quote** - See below.

**Overseas Delivery

The postage and documentation charges for each destination are calculated on the weight, size and value of the items ordered, and the destination country. We will inform you of the separate postal charge, and wait for your acceptance of this before your order is processed.

Please note: some countries may not charge import duty or tax on the goods which is payable by the customer (this is usually on Non EU addresses).

Channel Island and Irish (incl Northern Ireland) customers are treated by our carriers as an overseas address, and are therefore charged at a higher rate than the UK.

If you need further assistance before placing your order, please do not hesitate to contact us.

We look forward to receiving your order.